Cancellation Policy

At Aashimart, we understand that plans can change. This Cancellation Policy explains how order cancellations are handled in a clear and fair way.

1. Order Cancellation Before Dispatch

You can request cancellation of your order before it is dispatched from our warehouse.
To cancel an order, please contact us using our official support channels:

Email: Info.aashimart@gmail.com
Phone or WhatsApp: +91 85917 99961

Please share your order number while requesting cancellation.

If the order has not been packed or shipped, we will cancel it and initiate a full refund to the original payment method. Refunds for prepaid orders are usually initiated within 1–2 working days.

Cancellation requests sent through social media platforms or unofficial channels will not be considered.

2. Order Cancellation After Dispatch

Once an order has been dispatched, it cannot be cancelled.
If you no longer wish to keep the product after dispatch, please accept the delivery and raise a return request as per our Refund & Return Policy. Return approval depends on eligibility and unboxing video verification.

3. Cash on Delivery (COD) Order Cancellation

COD orders may require confirmation via call, message, or WhatsApp before dispatch.
If a COD order is not confirmed, it may be cancelled automatically.
Repeated cancellation or refusal of COD orders may result in COD being disabled for future purchases.

4. Prepaid Order Refunds

If a prepaid order is cancelled successfully before dispatch, the refund will be issued to the original payment source such as UPI, card, or net banking.
Refunds usually reflect within 3–7 business days, depending on your bank or payment provider.

5. Seller-Initiated Cancellations

Aashimart reserves the right to cancel an order in certain situations, including but not limited to:
Product being out of stock or unavailable
Incomplete or incorrect shipping address
Orders flagged as suspicious or high-risk by our payment or verification systems

In such cases, customers will be informed and a full refund will be processed if payment has already been made.

6. Contact Information

For help with order cancellations or related questions, you can reach us at:

Aashimart
Email: Info.aashimart@gmail.com
Phone or WhatsApp: +91 85917 99961